Return & Refund Policy

At Zendzy, customer satisfaction is important to us. This Refund Policy explains how returns and refunds are handled.

Returns

We accept returns within 20 days of delivery for eligible items. To qualify, products must be:

• Unused

• In original packaging

• In the same condition as received

Certain items may be non‑returnable for hygiene or safety reasons.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method within 5 business days.

Exchanges

If you received a defective or damaged item, contact us immediately to arrange a replacement.

Non‑Refundable Items

• Digital products

• Gift cards

• Clearance or final‑sale items

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Contact Information

For return or refund inquiries, contact us at: support@zendzy.com